Our Impact – Making Healthcare Better and Communities Stronger

For more than 50 years, our caring team has helped people of all ages develop independence and live full, joyful lives. Over the years, we’ve also had the privilege of giving back to our communities.

And when the COVID-19 pandemic changed all of our lives, we pulled together as an organization. We worked tirelessly to provide the people we serve and our employees with the support to keep growing and thriving.

As we look to the future, we look for more ways to help make our communities stronger and make health care work better.

Quality is at the heart of our organization

Sevita is committed not just to providing quality services. We’re committed to continually improving our services so they keep meeting the needs of the people we serve. Our continuous quality improvement program is driven by a set of proven policies and procedures that align with our mission and values, with a focus on improving outcomes. These include:

Our quality improvement team of more than 160 clinicians, medical directors, and other practitioners support our programs across the country. Together, we have created a culture focused on health, safety, and wellness for the whole person – physical, social, behavioral, and across all areas of a person’s life.

From ensuring that an individual we serve receives regular medical care, to helping them form positive relationships in the community, to adjusting their service plan as they reach goals, we continually monitor and assess services to ensure that people receive the positive outcomes they want and deserve.

A focus on outcomes

Our goal for each person we serve is the same: achieving positive outcomes, including increased independence, participation in community life, and overall happiness. See the difference we’re making.

Black father and son, father is carrying son on his back and son has arms extended like a superhero.

Helping children and families thrive

  • 97% of children in a Sevita residential host home program met their primary treatment or service goal at service end.*
  • 97% of children using Family Centered Treatment had a successful placement at discharge*.
  • 85% of surveyed Mentor foster parents reported being satisfied or very satisfied with services provided.**

Successful placement at discharge = maintained placement with family of origin/other caregiver, stabilized original out-of-home placement as planned, planned out-of-home placement, or other successful placement.

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Teenage Caucasian girl in wheelchair is looking at her phone and smiling

Helping individuals with disabilities reach their full potential

  • 95% of surveyed families/guardians of individuals served reported that the person’s residence is safe.
  • 91% of surveyed families/guardians of individuals served reported that Sevita met or exceeded their expectations for them and/or the person served having input into their service goals.
  • 81% of surveyed families/guardians of individuals served reported being satisfied with the service they receive.

Source: Family/guardian satisfaction survey (adult residential services) for FY 2020.

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Female physical therapist is helping male veteran patient use parallel bars during rehabilitation

Helping people with complex needs regain skills and independence

  • 90% of surveyed individuals served reported being satisfied or very satisfied with services provided.**

**Source: individual satisfaction survey (individuals with complex injury and illness) for FY 2020.

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Senior Caucasian woman listening to music on headphones and smiling in front of a sunny window

Helping seniors live well every day

  • 97% of surveyed individuals served in our adult day health programs reported being satisfied or very satisfied with the service they receive.

Source: Individual satisfaction survey (seniors) for FY 2020.

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Giving back to our communities

Giving back is part of the fabric of Sevita. We’re always looking for ways to lend a hand, clean up, and help make our communities better for everyone. Here are just a few of the ways we’ve helped over the years.


team members and their families supported through our public charity Network Angels since 2011

$2.65 million

in grants made by our Charitable Foundation through FY21

372 projects

across 36 states in our annual Volunteer Day since 2013

I like to come to the center because I feel good, and my life is better now than before. Jose headshot José Participant at Sevita adult day health center Read José's Story
Everything helps. The therapists have your best interest, and everything is necessary. Trust me. Photo of Carl, an employee and individual served by Sevita, and his wife Lela Carl Employee and individual served by Sevita Read Carl's Story
I’ll take the group home over the state hospital any day! Ken sitting on steps of a train and smiling Ken Individual Served Read Ken's Story
Every person has the right to live well.

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